SalesForce

àWhat Is Salesforce?

-àSalesforce is your customer success platform, designed to help you sell, service, market, analyze, and connect with your customers. Run your business from anywhere with Salesforce. Use standard products and features to manage relationships with prospects and customers, collaborate and engage with employees and partners, and store your data securely in the cloud.

àFor many trial and purchased subscription editions for new orgs, Lightning Experience is the exclusive user interface for end users. Compare editions and their features in Salesforce Pricing and Editions.

-->Salesforce is a popular cloud-based platform used by companies to manage their customer relationships and streamline business processes.

àHow to cutomer Relationship Management in Salesforce

Salesforce is well-known for its CRM capabilities, helping businesses organize and analyze customer information in one place.

àAutomation with Workflows.

Companies can automate repetitive tasks and processes using Salesforce workflows, improving efficiency.

àSecurity Features in SalesForce

Salesforce takes security seriously, implementing measures to protect user data and maintain privacy.

à User Authentication

Salesforce ensures that only authorized users can access the system by requiring them to log in with unique usernames and secure passwords.

à Role-Based Access Control (RBAC)

RBAC in Salesforce allows administrators to define roles and assign specific access permissions to users based on their roles. This ensures that users have access only to the information relevant to their job roles.

à Data Encryption

Salesforce encrypts data both in transit and at rest. This means that information is protected while it travels over the internet and when it is stored on Salesforce servers.